DAY 1
Feb 21
DAY 2
Feb 22
FEBRUARY 21st
Day 1
8:30 AM - 9:30 AM
GS1: General Session: The State of the Industry 2024
Session Description: In 2023, both Home Health and Hospice had Final Rules passed that will impact their businesses and care delivery in 2024. Congress and federal agencies took numerous actions that involve federal health care programs including Medicare and Medicaid that significantly affect home care and hospice. These changes will impact quality of care standards, program integrity requirements, and payment rates in 2024 and beyond. It is essential that providers of health care at home continue to stay aware of these changes to continue to provide high quality of care, remain compliant with the myriad of participation requirements, and obtain fair reimbursement for the services rendered. This program provides the up-to-the-minute update on what Congress and federal agencies are doing affecting home care and hospice.
Speaker: Bill Dombi, President, National Association for Home Care (NAHC)
Continuing Education: 1.0 clock hours continuing education for Administrators/Alternates
9:30 AM - 9:50 AM
Quick Hit Sessions
Predictive analytics & AI: the future of improved agency outcomes by WellSky
Session Description: To succeed in an increasingly value-based environment, top home health and hospice agencies must deliver smarter, more patient-centered care, powered by data. Join Phil Lehl Jr, Vice President of Sales, WellSky at the WellSky booth to learn about how innovative predictive analytics tools can empower providers to stratify patients by risk and improve patient outcomes.
Texas EVV Update by HHAeXchange
This session will include
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Navigating EVV
-
Information + Resources
-
Best Practices
-
What We're Hearing
10:15 AM - 11:30 AM
Concurrent Track - Medicare
1a. Therapy Documentation
Session Description: This session will cover the various aspects of Medicare Home Health therapy documentation. Topics will include case scenarios, Medicare regulations, documentation principles and common errors related the therapy medical review.
Speaker: Charles Canaan, RN, Senior Provider Relations Consultant, Provider Outreach & Education, Palmetto GBA
Continuing Education: 1.25 clock hours continuing education for Administrators/Alternates; 1.25 contact hours Continuing Nursing Education (CNE)
11:45 AM - 12:45 PM
Concurrent Track - Medicare
2a. Home Health Hot Topics
Session Description: This session will cover Medicare updates, and include such topics as Home Health utilization, Review Choice Demonstration data, and Comprehensive Error Rate Testing data, and Appeal information.
Speaker: Charles Canaan, RN, Senior Provider Relations Consultant, Provider Outreach & Education, Palmetto GBA
Continuing Education: 1.0 clock hours continuing education for Administrators/Alternates; 1.0 contact hours Continuing Nursing Education (CNE)
12:45 PM - 2:00 PM
General Lunch (included in registration)
Owner’s Lunch (limited to those owning 20% or more of agency
2:00 PM - 3:15 PM
Concurrent Track - Medicare
3a. Medicare Advantage: Digging In the Details
Session Description: Home Health providers are grappling with the shift in the Medicare eligible population into Medicare Advantage Plans (MA Plans). Providers are asking: What are the implications of current demographic trends? What operational and financial issues should providers expect as their payer mix shifts to mostly Managed Care? Being successful in this environment of these payer mix changes requires agencies to understand their costs of treating these patients and other impacts on their operations on an individual contract basis.
Speaker: Melinda Gaboury, COS-C, Chief Executive Officer, Healthcare Provider Solutions
Continuing Education: 1.25 clock hours continuing education for Administrators/Alternates; 1.25 contact hours Continuing Nursing Education (CNE)
3:30 PM - 4:30 PM
Concurrent Track - Medicare
4a. Navigating Home Health Medical Review Requests: Challenges and Solutions
Session Description: Join us for an informative presentation on Home Health medical documentation review requests, a critical aspect of healthcare compliance and reimbursement. In this session, we will explore the intricacies of the medical review world in the context of home health services and provide valuable insights into how agencies can effectively manage and respond to them. Learn about common challenges, best practices, and strategies for improving your agency's medical documentation review process, ultimately enhancing patient care and financial sustainability.
Speaker: Brian W Lebanion, MBA, CPC, RNC, HCS-O, HCS-D, Healthcare Consulting Manager, Wipfli
Continuing Education: 1.0 clock hours continuing education for Administrators/Alternates; 1.0 contact hours Continuing Nursing Education (CNE)
5:30 PM - 7:30 PM
FEBRUARY 22nd
Day 2
8:30 AM - 9:30 AM
GS2. General Session: The Fundamentals of Establishing Customer Loyalty
Session Description: In busy healthcare settings, true “Customer Service” tends to go by the wayside, as we get wrapped up in day-to-day minutia. But succeeding in Home Care is about more than providing quality care and consistent staffing to your clients. To achieve the ultimate goal in Home Care, we have to treat our consumers and staff like they’re the most important people in our agency – and they are! In this session you’ll gain some new perspective on customer service as it pertains to loyalty and develop a clearer understanding of how others perceive your agency and what you can do about it.
Speaker: Candyce Slusher, LVN, Owner of SLUSHER Consulting
Continuing Education: 1.0 clock hours continuing education for Administrators/Alternates
9:30 AM - 9:50 AM
Quick Hit Sessions
Predictive analytics & AI: the future of improved agency outcomes by WellSky
Session Description: To succeed in an increasingly value-based environment, top home health and hospice agencies must deliver smarter, more patient-centered care, powered by data. Join Phil Lehl Jr, Vice President of Sales, WellSky at the WellSky booth to learn about how innovative predictive analytics tools can empower providers to stratify patients by risk and improve patient outcomes.
Texas EVV Update by HHAeXchange
This session will include
-
Navigating EVV
-
Information + Resources
-
Best Practices
-
What We're Hearing
10:15 AM - 11:30 AM
Concurrent Track - Medicare
5a. Digesting the Alphabet Soup of Home Health Reimbursement Part 1, PDGM from Soup to Nuts
Session Description: Medicare Home Health reimbursement (PDGM)is one of the most complicated payment systems in health care delivery continuum. PDGM has been the biggest change the home health industry has experienced in 20 years. With 432 ways to be paid using Home Health Resource Groups (HHRG’s) and multiple payment determinants, it is not a wonder that owners, operators, and managers are having difficulty digesting this alphabet soup! This webinar will break PDGM down to soups and nuts so that organizations can thrive with the recommended best practices presented. By mastering PDGM, organizations are well positioned in its ability to focus on necessary changes in preparing for Value Based Purchasing (VBP). Don’t miss your chance to improve both top line and bottom-line revenue with the tips provided by our experts!
Speaker: Tammy Ross, MHA, BSN, Senior VP of Professional Services, AXXESS and Mike Carr, Senior Product Manager, AXXESS
Continuing Education: 1.25 clock hours continuing education for Administrators/Alternates; 1.25 contact hours Continuing Nursing Education (CNE)
11:45 AM - 12:45 PM
Concurrent Track - Medicare
6a.Digesting the Alphabet Soup of Home Health Reimbursement Part 2, Satisfying Your Appetite for VBP Success
Session Description: With proposed regulatory cuts of 2.2 percent on average for 2024 and another VBP 5% of revenue at risk for outcomes with VBP, organizations must focus on operational efficiencies that will mitigate losses imposed due to the evolving reimbursement landscape. There will be winners and losers with Value Based Purchasing (VBP). With our expert tips and best practices, you will establish a clear path to VBP success.
Speaker: Tammy Ross, MHA, BSN, Senior VP of Professional Services, AXXESS and Mike Carr, Senior Product Manager, AXXESS
Continuing Education: 1.0 clock hours continuing education for Administrators/Alternates; 1.0 contact hours Continuing Nursing Education (CNE)
12:45 PM - 2:00 PM
General Lunch (included in registration)
2:00 PM - 3:15 PM
Concurrent Track - Medicare
7a. VBP and OASIS: Where Are Your Opportunities?
Session Description: Part of your Total Performance Score (TPS) is based on OASIS outcomes. Currently it is based on two composite scores for self-care and mobility (the TNC) along with improvement in dyspnea and oral medication management and discharged to community. This course will take a good look into the stand-alone OASIS items and describe how the TNC is calculated. We will also discuss the future changes to the TPS with the omission of the TNC from the TPS altogether. The TNC is currently 17.5% of the Total Performance Score of VBP, but CMS is implementing drastic changes by omitting the TNC from its programs and replacing it with the Discharge Function score. Learn the impact of the changes and how your strategies should have a new focus in 2024.
Speaker: Lisa Selman-Holman, JD, BSN, RN, HCS-D, COS-C, VP Education and Quality, McBee
Continuing Education: 1.25 clock hours continuing education for Administrators/Alternates; 1.25 contact hours Continuing Nursing Education
3:30 PM - 4:30 PM
Concurrent Track - Medicare
8a. HHCAHPS: Patient Experience vs Patient Satisfaction and Why it matters in HHVBP
Session Description: With the introduction of the Home Health Value-Based Purchasing (HHVBP) Model, there's a direct financial implication for agencies based on their Home Health Care Consumer Assessment of Healthcare Providers and Systems (HHCAHPS) measures. It's vital for home health providers to recognize that "Patient Experience" is as crucial, if not more so, than the conventional view of HHCAHPS as simply a "Patient Satisfaction" indicator. A detailed examination of HHCAHPS reveals that an impressive 17 out of 19 questions zero in on patient experience, underlining its increasing significance. This focus resonates with the trends we've seen in acute care settings in the past few years. Elevating your agency's HHCAHPS scores holds significance because it indicates not just patient contentment but can also catalyze enhancements in quality, influence reimbursement and financial support, establish a competitive edge, guarantee adherence to regulations, furnish ongoing insights, enhance staff involvement, and foster a culture of accountability and transparency. Ultimately, this endeavor contributes to improved patient care and outcomes. In this session, attendees will receive insights into the specific HHCAHPS questions that influence patients' evaluations of clinicians. We will also offer actionable strategies to help agencies enhance patient experiences, improve HHCAHPS scores, and cultivate a more robust relationship between patients and clinicians in today's healthcare environment. Join us for this in-depth look at the HHCAHPS survey to learn how scores are interpreted, their impact, and how to improve your agency’s performance.
Speakers: J’non Griffin, RN MHA HCS-D, COS-C, HCS-H , Sr. Vice President/Principal-Coding and OASIS Department, SimiTree and Matthew Mulski, Co-founder and Director of Home Health Partnerships, TELOS Health Solutions
Continuing Education: 1.0 clock hours continuing education for Administrators/Alternates; 1.0 contact hours Continuing Nursing Education